Frequently Asked Questions

First time booking a DJ or photo booth? You are not alone. Here you will find some really great questions you should be asking as well as our answers.

Q. What is the backup plan?

A. You should always be asking this question of your vendors because let's be honest.. life happens. In our case each DJ takes a turn being on-call for the weekend. As well each DJ has with them a full set of backup gear. Cancelling on a client, outsourcing your event to another DJ company, or sending a trainee (all very common in our industry) is not an option for us.

Q. When should you book your services?

A. As soon as possible. In-demand vendors such as ourselves book out quickly. Standard rule for booking DJ services is 12-18 months for June - August, 8-10 months for September - December and 4-6 months for January - May. TIP: Our Party Engineer and Wedding / Corporate DJ Packages book out extremely quickly every year.

Q. How much experience and training do your DJs have?

A. All of our DJs have been trained from the ground up regardless of any previous DJ experience. New DJs receive a minimum of 3 months training before being able to provide our base level package, while most of our veteran DJs and trainers have been with Vegas Entertainment for over 10 years!

Party Engineer Package - ≤ 1 year

Wedding & Corporate DJ Packages- > 1 year

Club Edition Package - ≥ 3 years

Q. Are you licensed and insured?

A. Yes, we are a fully licensed, insured and incorporated business. All valid paperwork is available to you, or your venue upon request. Why is this important? Because not only does it protect you the client, most venues will ask for these things to ensure they are allowing a legitimate and insured business to work within their venue. Several cities and towns are now requiring vendors obtain business licenses from them to work within their jurisdiction. To obtain these licenses they require valid business licenses and proof of insurance. Best to know that if this is ever needed for your event, it's already in place and not being scrambled by your vendors to get last minute.

Q. Where do you get your music from?

A. All of our tracks are bought and paid for through iTunes, or obtained through a DJ pool service. We pride ourselves on having high quality audio files within our database. We do NOT use music streaming services for several reasons; 1) it is against the terms and conditions of most streaming services to use their services outside of personal, non-commercial use, and 2) internet access inconsistencies and other issues make this option unreliable for professional use. For over 20 years we have relied on physical media without issues, no reason to start meddling with a successful formula now.

Q. Why are you less or more expensive than other companies?

A. We review our pricing annually to determine the prices required for providing our services as a business. This pricing is based on 3 pillars; 1) Maintaining a successful business. Many of our clients book us for their events more that a year out. I assure you, we want to be here more than you want us to be here when it comes time to service your event and we mean to be. 2) Paying our DJs a professional wage. Anyone can learn to be a DJ, but not everyone is meant to be a DJ. Our DJs are hand selected to be the life blood of our company and have achieved a level of technical prowess worthy of earning them a professional wage. 3) Standards of practice. We are constantly striving to provide higher standards within our industry. More importantly though, an easier, fun and stress-free experience for our clients! Where we fall in relation to other companies is just where we happen to be at any given time. We are very proud of our packages and pricing which is why we post them right on our website for all to see.

Q. Do you play ethnic music?

A. Yes, as professional DJs we are well versed in many different genres of music and can mix music we have never heard before seamlessly. No matter the genre, music will always be music.

Q. Do the DJs take breaks?

A. No. Unlike bands we do not require breaks, once the dance starts we play non-stop until the end.

Q. Do you attend the ceremony/reception rehearsal?

A. We can for an additional charge however this is often unnecessary. Rehearsals are designed to provide you the opportunity to practice your event before it happens as it is likely your first time, while we on the other hand perform anywhere between 75-100+ events a year. During our coordination call (10-14 days before your event) we can determine if it might be necessary for the DJ to attend.

Q. When does the DJ show up?

A. Typically the DJ will show up about 1.5 - 2 hours before the contracted start time. In rare instances we may need earlier access. This is all worked out during our pre-event coordination call.

Q. Do you travel? Is there an extra fee?

A. We travel all over Alberta and into B.C. Yes, There is a travel fee and in some instances accommodations for the DJ will be required. If you suspect there maybe travel required for your event, simply let us know and we will be happy to quote you.

Q. Do you perform destination weddings?

A. Yes we do. Please contact us for a custom quote.

Q. Is tip included in the price?

A. No. Tipping is most often reserved for those vendors who provide services on you, not for you. While our DJs do provide an amazing interactive entertainment service for you and your guests, tipping is not required. That said, if you wish to tip your DJ you can do so directly, or leave them a great review online. We love those! Check out our article on tipping your vendors!

Q. Do you have a showroom?

A. After much consideration we decided to close down our showroom in 2018. In doing so we are able do two things that make us much happier! 1) pass those savings onto our clients by lowering our package pricing and 2) pay our DJs more! There is a reason why many of our DJs have been with us for over 10 years!!

Q. Can you supply recent client references.

A. No. We respect our client's time and privacy far too much to bother them after the fact. Many of them have been kind enough to take the time and leave us a review about their experience working with us. To honor their generosity we would ask that you please visit our Google business page as well as WeddingWire and read their reviews. This should tell you all you need to know about who we are, what we do and what we are about.

Q. Can I request a specific DJ?

A. Currently the only DJ you can book is Christopher Minor (Vegas the DJ). While we will do our best to book in the DJ of your choosing we do NOT guarantee DJs other than Christopher Minor at this time.

Q. What if I am not sure about things like up-lights, and other extras?

A. No problem. We rarely ever book out of extras like up-lights, projectors, etc. What we do book out of is DJ's and photo booths. We recommend getting your base package booked and then we can figure out the extras closer to your date when you have more of an idea of what it is you may require.

Q. How do I book your services?

A. Fill out the Contact Form and someone will contact you ASAP. As a professional company, this is our full time job which means we are pretty much available to you all day, everyday!

Q. I sent you an email and I haven't heard back yet?

A. Please check your junk/spam/clutter folder as sometimes emails get sent there even after corresponding for awhile. Check your voicemail as we do call and leave messages whenever possible (sometimes mailboxes are full or uninitialized). Alternatively you can always send us another email, or call us at 587.434.5849 or 888-81-VEGAS.

*If you do not hear from us within 24 hours please re-contact us as we likely didn't get your initial inquiry.

Q. I'm all booked in! Now what?

A. Congratulations, your services are now guaranteed! We have never cancelled, or missed an event to date! All you need to do now is sit back, relax, and go online to submit your music to us. The links to our online database were included in the email that was sent with your contract. That email has all the information you need to take you right up into our pre-event coordination call!

Have fun with the process and contact us anytime you need! We will be in touch about 10 - 14 days before your event to coordinate all the details and ensure your event runs as smooth as possible! If you ever need us, we are always just an email or a phone call away!